Loyal workers = Loyal clients

By: Sally Glick of Sobel & Co. In the Harvard Business Review case study entitled, "Putting the Service-Profit Chain to Work” by James L. Heskett, Thomas O. Jones, Gary W. Loveman, W. Earl Sasser, Jr., and Leonard A. Schlessinger, the authors make the point that there is a direct correlation between customer loyalty and company’s View Article →

Required Minimum Distributions – Comply With These Important Rules

Contributions to various retirement plans, including Individual Retirement Arrangements (IRAs) and 401(k) plans, remain one of the most legitimate tax shelters in the Internal Revenue Code. Contributions result in immediate deductions, and investment earnings grow tax deferred. Over the years, Congress has attempted to expand the tax benefits in this area through increases in deduction View Article →

Inside New Jersey Manufacturing

(Editor’s Note: This is the keynote Mitch Cahn gave at the CIANJ Manufacturing Summit held recently at the Anheuser Busch Brewery in Newark.) Unionwear makes textiles, from scratch, in Newark, 11 miles from Manhattan, in a union shop—and business has never been better. In fact the only thing limiting our growth right now—and by right View Article →

Don’t Take Electricity For Granted – Backup Power

  The recent hurricane tragedies in both Texas and Florida remind us how fragile our energy infrastructure can be and important it is to be prepared in times of power outages. Many Florida businesses are still struggling due to loss of power from Irma and according to Austin Energy, Hurricane Harvey left more than a View Article →

What Entrepreneurs Need to Know About Blockchain and AI

  It is difficult to overstate just how frequently the terms blockchain and artificial intelligence are mentioned as part of the broader business conversation, but it is relatively easy to get overwhelmed by the sheer number of possibilities available for business owners. These terms and ideas might have actually superseded the previously dominant buzzword and View Article →